Shipping policy

Shipping policy

Made in UK

Production Process:
When it comes to shipping a handmade artwork, the process begins with the creation of the piece by the artist. This phase may vary in duration depending on the complexity and size of the artwork.

Packaging:
Following completion, the artwork undergoes meticulous packaging to ensure its safety during transit. We utilize specialized materials such as tissue paper, foam, and custom-made boxes to safeguard the artwork throughout its journey.

Shipping Times:
Based on our extensive experience with global sales, we've observed approximate shipping times to various destinations. Shipments to Europe typically take around 18 business days, while deliveries to the USA average about 23 business days. For shipments to the UAE, the estimated transit time is around 27 business days.

Tracking and Transparency:
We understand the importance of transparency and peace of mind for our customers. That's why all our orders come with strict tracking capabilities. Customers can easily monitor their package's progress and location at any point during transit. Additionally, should they require any further information or assistance, our customer support team is readily available to help.